Vice President · DBS Bank Singapore

Mayank
Dayal

Data Science & Technical Manager  ·  Generative AI  ·  Machine Learning

Results-driven AI and Data Science leader with 20+ years of global experience across Singapore, India, Switzerland, and Malaysia. Leading high-impact AI/ML teams at DBS Bank — deploying Generative AI, Deep Learning, and enterprise-scale data platforms that deliver measurable outcomes for one of Asia's most strategic financial institutions.

20+
Years Experience
SGD 3M+
Value Delivered
500+
Engineers Led
18
DBS Projects
View Projects Get In Touch
Expertise

Core Skills &
Technologies

🤖
Generative AI & LLMs

Production-grade GenAI model monitoring, Cash Payment Investigation AI, Call Summary & Sentiment analysis using transformer architectures.

TransformersLLMsClaudeGenAI
🧠
Deep Learning

CNNs for KYC document validation, RNN/LSTM for real-time fraud detection, GANs and Transformer-based NLP for compliance automation.

CNNRNN/LSTMGANNLP
☁️
Cloud & Data Platforms

Enterprise-scale data engineering on GCP and AWS. PySpark migrations, Airflow orchestration, Collibra governance, Elasticsearch stack.

GCPAWSPySparkAirflow
📊
Data Visualisation

KPI dashboards, Control Towers, and early warning indicators using Tableau, QlikView, QlikSense, Grafana, Kibana and Elasticsearch.

QlikSenseTableauGrafanaKibana
💻
Programming

Advanced Python, R, and SQL for ML pipelines and statistical modelling. Pandas, Scikit-learn, XGBoost for production ML systems.

PythonRSQLPySpark
🏛️
AI Governance & RegTech

MAS-aligned compliance frameworks, data governance with Collibra, regulatory reporting pipelines for RBI, MAS, and Indonesian regulators.

CollibraMASRegTechDDOM
Career

Professional
Experience

Jun 2019 — Present
DBS Bank
Vice President — Data Science & Technical Manager · Singapore
  • Lead AI/ML teams delivering Generative AI, Deep Learning (CNNs, RNNs, Transformers) and NLP solutions for fraud detection, credit risk, KYC, and compliance.
  • Mentoring Singapore university graduates on Claude Code for Knowledge Base development and Test Automation — building Singapore's GenAI talent pipeline.
  • Drove DBS Technology China (DTC) ramp-up of 500 engineers for international project delivery.
  • Champion of DBS Data Driven Operating Model (DDOM) — Control Tower, Early Warning Indicators, Customer Pulse analytics.
  • Vendor management aligned with MAS guidelines; project governance and finance accounting policies.
Sep 2010 — Jun 2019
Cognizant Technology Solutions
Senior Manager Consulting — Process & Quality
  • Technical Engineering Consultant: Data Mining, Statistical & Real-Time Modelling, Quantitative Analytics, Decision Analytics, KPI Dashboards.
  • Served global banking clients including Credit Suisse, Switzerland — awarded Star Award for Core Banking Domain delivery.
  • Awards: GGM Stellar Performance, Frontline Leader — Trusted Partner CS PB IT APAC, Core Flexi Managed Capacity Model (37.5% cost saving).
Dec 2006 — Aug 2010
IBM India Pvt. Ltd.
Application Developer — Metrics Engineer & CMMi HML Consultant
  • Core member of CMMI Level 5 Taskforce — Process Champion for MA, QPM, OPP, CAR.
  • Advanced statistical techniques: Hypothesis Testing, ANOVA, Multiple Regression; Quantitative Project Management (L4/L5).
Aug 2004 — Dec 2006
Kyocera Wireless India
Senior Software Engineer — SQA Lead
  • Managed SQA activities; CMMi Gap Analysis; Process definition & development across Measurement Analysis, PMC, SQA, DAR, Product Test.
Jan 2003 — Aug 2004
Hughes Software Systems
Senior Executive
  • Built MS-based tools for Software Process Improvement; Process Capability Baseline Reports; statistical defect prediction models (Rayleigh Curve, Duane, Gompertz).
DBS Bank Impact

Project Highlights &
Business Impact

SGD 1.5M
Digital Campaign Re-design
Rebuilt 3rd-party cookie-dependent campaign platform using masked data pipelines, recovering SGD 1.5M in revenue and ensuring data privacy compliance.
Revenue Recovery
SGD 0.5M/yr
Hadoop to Datalake Migration
Migrated 10,000+ datasets (R/Python → PySpark); decommissioned 21 servers. Annual operational saving of SGD 0.5M.
Annual Saving
SGD 0.25M/yr
IBG QlikSense Migration
Modernised visualisation platform for Institutional Banking (IBGCOO, SME, GTS, IBG Finance). Annual saving SGD 0.25M.
Annual Saving
SGD 0.2M/yr
Business Object → QlikSense
Migrated 1,200 BO reports to QlikSense/NPrinting. Eliminated SAP vendor dependency and outdated JBOSS application server.
Annual Saving
68% → 86%
Testing COE — Regression Automation
Bank-wide automation covering 350+ Category 1 & 2 apps on 30 platforms; 30K+ test cases automated. Automation improved from 68% to 86%.
Quality & Efficiency
⚡ GenAI
GenAI Risk Guard Force
Centralised GenAI model monitoring with resiliency & standard schema; Cash Payment Investigation AI; Call Summary & Sentiment — product-agnostic design for scale.
Generative AI
🇮🇳 RBI
India RBI Onshoring (GCP)
Migrated 2,500 IBG-FRT application jobs and 3.5K critical tables to GCP India. RBI Data Confidentiality & IN Bank's Licence compliance achieved.
Regulatory Compliance
🇮🇩 OJK
Indonesia Regulator Data Confidentiality
Engineered secure GCP data pipeline for Consumer Banking customer servicing data to meet Indonesia's regulatory data confidentiality requirements.
Regulatory Compliance
0 Failures
Type C ID Migration — 250 IDs
Zero-failure migration connecting 50+ IBG-FRT sources (Payment, Trade, Cash, Channels, IBPM) to ADA. No user impact across IBG DC, SME, GTS, Operations.
Risk Mitigation
Recognition

Awards &
Recognition

🏆
GGM Stellar Performance Award — Non-Functional Requirement delivery
Cognizant Technology Solutions
⭐
Star Award — Managing & executing Financial for Core Banking Domain
Credit Suisse, Switzerland
🎖️
Frontline Leader — Trusted Partner CS PB IT APAC
Cognizant Technology Solutions
🏅
Team Award — Core Flexi Managed Capacity Model; 37.5% cost saving
Cognizant Technology Solutions
🌟
Bravo Award — Implementing CMMi L5 HML practices
IBM India
🎯
Individual Award — Developing Scrum Dashboard
Kyocera Wireless India
🏆
Individual Award — Implementing COQ, Risk Profiling and Fagan Inspection
Kyocera Wireless India
⭐
Team Award — Developing & implementing model for Predicting Product Quality
Kyocera Wireless India
🎖️
Team Award — Health Index, 2x2 Matrix, Risk Profiling, Digital Dashboards
Hughes Software Systems
🏅
Popular Award — Uncanny Expertise in MS Excel
Hughes Software Systems
Education

Academic &
Professional Credentials

2022
PG Program in Data Science
Purdue University · Certificate ID: 48108430
1999 — 2001
Master of Total Quality Management
Statistics & Quantitative Analytics · University of Lucknow, India
1996 — 1999
Bachelor of Science
Computer Science & Physics · University of Lucknow, India
Certifications
Six Sigma Green Belt & More
✦ Certified Six Sigma Green Belt (2009)
✦ Data Science A-Z: Real Life Exercises (2018)
✦ Extreme Programming (2005)
Connect

Get In Touch

Open to senior AI/Data Science leadership opportunities, collaborations, and mentoring engagements in Singapore.

✉ mayankdayal@gmail.com 📞 +65-8360-6421 📍 Singapore 469987